Overview Admin experience when he/she try to assign a number to an user, "No results were found" 1. Replication delay & License status To address the delay in license assignment and replication from Microsoft, connecting to PowerShell is indeed a practical approach. Here’s a step-by-step guide to help you figure out the status of the license assignment: Check License Status, Open PowerShell : Start by opening PowerShell with administrative privileges, Connect to Microsoft Teams : Use the Connect-MicrosoftTeams cmdlet to establish a connection to your Teams environment and try following, Wait for Replication: Keep in mind that after assigning a Microsoft Calling Plan to a user, it can take up to 24 hours before they’ll see the dial pad in their Teams client, Get-csOnlineUser -Identity "madushkadias@deployskypeforbusiness.com" | fl Output shows following and Provisioned plan missing, and so, my assumption become valid. ...