Skip to main content

Posts

Showing posts from September, 2024

Teams AA scenario - Use of Teams AA External Forwarding options

Use of Teams AA External Forwarding options I had a scenario where porting is almost completing but customer end devices at reception is are not ready/late delivery to the location. This example is applying only to Service Number deliver to reception. Just to give glimpse of porting, i didn't port everything but partial porting and this is one of the number +1 365 xxx 421 and since it is "ServiceNumber" from Local telco.  Due to the device not availability delay i have to look for an option asap. Option #1 - Convert this number to user number and add forwarder to reception number. it can be Teams client or may be number forwarded. Option #2 - Do the option#1 part of it and forward immediate Voicemail but for how many days? This wont be an option :D  Option #3 - Create new Teams Auto Attendant immediately and adding the greeting (just like other reception number) so no one feel a difference or changes. Then all the call forwarded to existing to reception number: +1 ...

Teams QER and PIM authentication common errors - You dont have access to the Teams Admin Center

If your environment has Privileged Identity Management (PIM) enabled, you may be familiar with the following error. This article is not about PIM itself, but organizations use this feature to minimize the number of individuals who have access to secure information or resources. This reduces the chances of a malicious actor gaining access and helps prevent an authorized user from inadvertently impacting a sensitive resource. For more information, refer to this article: Privileged Identity Management . https://learn.microsoft.com/en-us/entra/id-governance/privileged-identity-management/pim-configure You will usually encounter the following error if PIM is enabled but has expired, or if you forgot to enable PIM while trying to use an existing open window, such as in Power BI. (Voice professionals will be familiar with CQD/QER.) Fix or Best practice:   Enable PIM and wait 30 to 60 seconds before trying again. In most cases, this will help you avoid the error. However, if you try to acc...