Unified Communication Techies

Note: I start using Substack for my articles please please follow at   https://kloudnews.substack.com/ Recently got an alert due to connectivity of the Ribbon 8k (strange) with OS 24.0, nothing wrong with networking. However, SolarWinds shows a failure.   End up checking the SBC via GUI and got following 502 Bad gateway , SBC is running but no idea why GUI failing, in this situation very limited things can do. Started with Putty and connected via console .  Following are the command to find the status of the SBC VMs status   Sudo -i   Virsh list - Will help me to understand status of the SBCSWeEdge  Podman ps - Will help me to understand status of the OS, dockers/container status sys-tools debug - Will help me to run debug via CLI  Anyway above cmds not helping to resolve the problems, but i end up running a reboot middle of a day :(  systemctl reboot This was help to bring back GUI after few minute time. While this is happening all th...

Note: I start using Substack for my articles please please follow at  Madushka Dias writes | Kloud | Substack Teams Voice Configure routing options for unassigned phone numbers  Deprovisioned users still receiving calls  Legacy telephony world this feature it called many words - Catch-all routing, Default destination routing, Vacant Number routing etc. This feature was introduced beginning of 2025 to most of the Tenants by Microsoft. This will fix lot of lost calls to route back to Voice application (Auto Attendant), Greeting or Person in Organization. Every organization today at least maintain a room of 10-20% DIDs for future, if it is multinational, it will be every country and region sometimes. Unassign Number routing in Teams will takecare all the unused, unassigned DID will provide meaning full option instead of unrouteable call. Understanding media flow  Following diagram AI created for me, first of did by #ClaudeAI and second did by #Copilot Following diagram ...