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Teams QER and PIM authentication common errors - You dont have access to the Teams Admin Center

If your environment has Privileged Identity Management (PIM) enabled, you may be familiar with the following error.

This article is not about PIM itself, but organizations use this feature to minimize the number of individuals who have access to secure information or resources. This reduces the chances of a malicious actor gaining access and helps prevent an authorized user from inadvertently impacting a sensitive resource. For more information, refer to this article: Privileged Identity Management.

https://learn.microsoft.com/en-us/entra/id-governance/privileged-identity-management/pim-configure

You will usually encounter the following error if PIM is enabled but has expired, or if you forgot to enable PIM while trying to use an existing open window, such as in Power BI. (Voice professionals will be familiar with CQD/QER.)



Fix or Best practice: Enable PIM and wait 30 to 60 seconds before trying again. In most cases, this will help you avoid the error. However, if you try to access any of the M365 Admin or Azure admin centers in your browser while the PIM process is ongoing, you may experience the following error.



This is a frustrating issue that many users have complained about, often due to browser caching. The best way to avoid this is to either enable PIM or sign out of any expired PIM sessions. Close the tab or window, or sign out, so the browser can clear the cache. In worse cases, consider using an InPrivate browsing session.





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